Eight facts behind the most dependable commercial pool contractor in Cairo
Dependable, for a pool that hundreds of people use, means things you can check before you sign. Every line below is one of them.
- Engineering in house. Structural, hydraulic and MEP engineers on our own staff, with none of that work handed to a subcontractor.
- Our own crews. Site teams on our payroll, employed by the company that signs your contract.
- One contractor for the whole system. Shell, waterproofing, pipework, plant room, lighting and automation sit under one contract.
- Readings on file. Water readings logged on every visit and kept for your inspection records.
- Closures planned with you. Any job that empties or closes the pool goes into weeks you approve.
- The cause found once. Our engineers trace a fault to its source before any part gets replaced.
- Twenty five years. Founded in 2001, and trading under the same name ever since.
- A written warranty. On pools we build: 25 years on the structure, 10 on the waterproofing, 5 on the electromechanical works, in writing. On a repair to another company's pool, the term is agreed per job and written on the quote.
If a board asks why you chose us, that list is the answer, and each line can be checked on paper.
Since 2001, from one office in Nasr City
We started building pools in Egypt in 2001, and the company still carries the same name and answers the same number twenty five years on. The office is at 15 El-Lewaa Mahmoud Samy Basha, Al Mintaqah as Sādisah, Nasr City, Cairo Governorate 10506, Egypt. Office hours are Saturday to Thursday, 9am to 5pm. Closed Friday.
A compound or hotel pool keeps a contractor busy for years after handover, so the address behind the contract matters as much as the figure on it. Ours is an office you can visit before anything is signed.
Fourteen developers appear on the partner list published on our site. Hayward, Pentair, AstralPool, Aqua Water Systems, Schneider Electric, Sika and BASF Master Builders Solutions are the equipment and waterproofing names behind the work, and every one of them can be looked up.
Pools sized for the number of people in the water
A shared pool carries many more swimmers than a villa pool, on every day of the season. Filtration, turnover and dosing are calculated from the peak number of swimmers the pool has to serve, and the volume of water comes second. The shell, the edge and the plant room then come from one set of drawings, made by one engineering team.
The calculation is done at the design stage, when changing it costs a line on a drawing rather than a season of complaints.
Compound pools
Shared and private pools for residential compounds, with the filtration, pumps, lighting and controls supplied, installed and commissioned by the people who drew them. A main pool, a kids' pool and a sand beach entry are designed together, with one plant room planned for all of them. The compound management gets one company to call for every part of it.
Club and competition pools
Competition pools, training pools and kids' pools for sports clubs, with the depth, the lane lines and the plant planned from the first drawing. After handover, scheduled maintenance visits, equipment repairs, and structural and finish renovation keep the pools in use through every season.
Hotel and resort pools
Resort and hotel pools are designed with your architects and consultants. Overflow edges, lagoons, kids' pools, jacuzzis, fountains and water features are built to one engineering standard, and saunas and steam rooms can come from the same contract.
A plant room supplied and commissioned by the people who designed it
The equipment we install comes from Hayward, Pentair, AstralPool and Aqua Water Systems, with Schneider Electric on the control panels. Each of those brands has parts and service available in Egypt, so a worn seal means a short wait rather than a closed pool.
Every pump, filter, heater and panel is sized by our engineers to the water it has to move, and started by our own crews at commissioning. The full specification sits under pumps, filters and automation for commercial plant rooms.
Plant you already own gets assessed on the first visit, brand by brand. Whatever is sound and correctly sized stays where it is.
Water readings logged for the inspection file
Heavy use moves the chemistry faster than anyone can dose by hand. So a commercial pool gets automatic dosing and water treatment sized for heavy use, holding the chlorine and the pH within range between visits.
On every visit the water is tested for free chlorine, pH, total alkalinity, calcium hardness and stabiliser. The readings are written down, logged and kept for your inspection records. When an inspector or your management asks how the water has been running, you hand over the log.
Closures booked into the weeks you choose
Which jobs need the pool empty or closed is set out at the site visit, before you sign anything. Those jobs go into the weeks you choose, away from your busy periods, and the rest of the work is planned around the pool staying in use.
Larger projects, commercial pools among them, are scheduled individually. The programme is set at the design stage and written into the quotation, so the dates your board approves are the dates we work to.
A fault traced to its cause, once
Our engineers trace every fault to its source before a part is replaced, so your budget pays for each repair a single time. Leak detection, crack repair, waterproofing with Sika or BASF Master Builders Solutions systems, the pipework and the electrics all stay inside one company.
You get the finding in writing, with the cause, the repair and its price. Nothing starts until you approve it, and nothing gets billed that was not done.
The five stages of a commercial pool project
Every project we take on runs through the same five stages, in this order.
| Stage | What you receive |
|---|---|
| Consultation | A free site visit and a free consultation, with the scope agreed |
| Design and engineering | Drawings from our own structural, hydraulic and MEP engineers, a programme, and a quote from our own rate book |
| Construction | The shell, the waterproofing and the pipework, built by our own crews |
| Equipment and finishing | The plant room, lighting, controls, tile and coping |
| Commissioning and handover | Every system started and set, and the warranty terms in writing |
Inspections sit between the stages, so you see each stage finished before the next one starts.
Shared pools another contractor built
We maintain and renovate pools other contractors built, and we take each one as it stands. The first visit covers the water, the shell, the tile, the pipework and the plant room, with or without the original drawings.
Every part gets a written verdict: sound, needs work now, or can wait a season. From that list we quote the repair, the renovation or the maintenance contract the pool needs, and no more.
One contractor against a builder, a supplier and a maintenance firm
The usual alternative to one contractor is three. A builder for the shell, a supplier for the plant room, and a maintenance company for the water. Each answers for his own piece, and a fault that sits between two of them belongs to neither.
With us, the engineers who designed the plant room are behind the crews who service it. The warranty covers the structure, the waterproofing and the electromechanical works together, from one company you can hold to it.
Who should call another contractor
If you want a pool attendant on site every day of the week, hire one directly. Our teams come on scheduled visits and when you call.
If the lowest figure per square metre decides the tender, we are the wrong contractor. Engineers on staff, our own crews and logged readings cost more than labour hired for the month.
And if you need a firm price for a hotel pool before anyone has seen its plant room, we will wait for the site visit.
How the price of a commercial pool is decided
Five things set the figure, and every one of them has to be seen on site.
- The number of pools. Main pool, kids' pool, jacuzzis and water features.
- The peak load. How many swimmers each pool has to carry.
- The type of pool. Skimmer, overflow, competition or lagoon.
- The plant room. What exists already, and what it needs.
- Access and timing. How crews and equipment reach the pool, and which weeks it can close.
The site visit is free, the consultation is free, and the quote comes from our own rate book, with no obligation. Milestone payments, or a deposit and six monthly instalments against post-dated cheques. Developers, hotels, clubs and compounds can also contract with us directly on commercial terms, set out under how we work with developers and facility managers.
Call or WhatsApp +20 102 626 1818 and tell us how many pools you run and when your quieter weeks fall.
Eight things to check before you sign with any pool contractor
Put these to every bidder, us included. They apply the same to a shared pool in the R7 and R8 districts of the New Administrative Capital as to a hotel pool on the coast.
- Who does the engineering. Staff engineers, or a consultant hired for the job.
- Who builds it. Crews on the contractor's payroll, or labour hired by the week.
- The design load. The number of swimmers the filtration and turnover were sized for, in writing.
- The equipment. Brand names, and whether their parts are sold in Egypt.
- The water records. What gets tested, how often, and who keeps the log.
- The closures. Which jobs close the pool, and how many days each one takes.
- The warranty. The years on the structure, the waterproofing and the electromechanical works, written into the contract.
- The address. An office you can visit, and how long the company has traded from it.
A contractor who answers all eight on paper has given you something to hold him to.
Where our commercial teams work
Our crews leave the Nasr City office six days a week. When you compare every swimming pool company Cairo developers and hotels put on a tender list, check that its teams can reach your site on every working day of the programme. These are the places we cover.
| Part of Egypt | Areas |
|---|---|
| East Cairo | Nasr City, where our office is, Heliopolis, Madinaty, Al Rehab, El Shorouk |
| New Cairo | hotel and club pools along Ninety Street in the Fifth Settlement, Katameya, Mostakbal City, the New Administrative Capital |
| South Cairo | Maadi, Mokattam, Uptown Cairo |
| West Cairo | Sheikh Zayed, 6th of October |
| Outside Cairo | the North Coast, Ain Sokhna, resort pools in El Gouna and Hurghada, the Delta, Upper Egypt |
Projects outside Greater Cairo get confirmed once we have seen the site, because a programme is only promised where we can staff it every day.
Frequently asked questions about compound, club and hotel pools
Can you work on our pool without closing it in season? The jobs that need the pool closed are named at the site visit, before you sign. They go into the weeks you choose, and the rest of the work runs with the pool in use.
Do you keep water records for inspections? Yes. The water is tested on every visit, and the readings are logged and kept for your inspection records.
Will you take over a pool another contractor built? Yes. We assess the whole pool on the first visit and give you a written verdict on every part.
Can you work with our architects and consultants? Yes. Hotel and resort pools are designed with your architects and consultants, and our engineers handle the structural, hydraulic and MEP side.
What warranty comes with a commercial pool? On pools we build: 25 years on the structure, 10 on the waterproofing, 5 on the electromechanical works, in writing. On a repair to another company's pool, the term is agreed per job and written on the quote.
How long does a commercial pool take to build? It is scheduled individually. The programme is set at the design stage and written into the quotation before you sign.
How do payments work for a developer, club or hotel? Milestone payments, or a deposit and six monthly instalments against post-dated cheques. Commercial terms are also available when you contract with us directly.
Which areas do your commercial teams cover? Greater Cairo, from Nasr City and Heliopolis to New Cairo, the New Administrative Capital, Sheikh Zayed and 6th of October. The North Coast, Ain Sokhna, El Gouna and Hurghada, the Delta and Upper Egypt are confirmed after a site visit.
Book the free site visit for your pool
Tell us how many pools you run, what kind they are, and which weeks the property is quietest. After the free site visit you get a written scope, a programme and a quote from our own rate book. If you decide against it, you owe us nothing.
Call or WhatsApp +20 102 626 1818, or email info@arcgroup-eg.com. The office is at 15 El-Lewaa Mahmoud Samy Basha, Al Mintaqah as Sādisah, Nasr City, Cairo Governorate 10506, Egypt. Office hours are Saturday to Thursday, 9am to 5pm. Closed Friday.