Every part of the pool, renewed by one company
Our service list covers the whole pool. Renovation and remodelling. Resurfacing and retiling. Waterproofing, leak detection and crack repair. Pumps, filters, heaters, lighting, automation, and salt or chlorine systems. Water treatment, cleaning and maintenance contracts after handover. Every item sits with the same company, and that is what makes us the most complete swimming pool renovation company in Cairo: an older pool can be renewed from the concrete to the control panel by one contractor.
A renovation programme is built from six parts. After the survey you choose which ones go in.
- The shell. Crack repair and the concrete behind the finish.
- The waterproofing. Stripped back and renewed as a complete system.
- The finish. Resurfacing or retiling, the steps, the waterline band and the coping.
- The pipework. Skimmers, main drain, returns and valves.
- The plant room. Pumps, filters, heaters, lighting, automation, and salt or chlorine gear.
- Additions. Jacuzzis, spas, waterfalls, fountains and water walls, which we design and build as well.
Each part is priced on the quote, in writing, before any work starts.
Engineers and site teams on our own payroll
Structural, hydraulic and MEP engineering is done inside the company. A renovation touches the concrete, the water and the electrics at the same time, and all three get designed by people who work for us.
The site teams are ours as well. They are employees, rather than labour taken on for one job. The people who repair your shell, renew the waterproofing and lay the finish work for the company that writes your quote and stands behind the result.
One accountable team runs from design through to maintenance, so you keep one phone number for the whole pool.
Twenty five years under one name, from Nasr City
We have been working on pools in Egypt since 2001. That is twenty five years under the same name, with the same phone number. The office is at 15 El-Lewaa Mahmoud Samy Basha, Al Mintaqah as Sādisah, Nasr City, Cairo Governorate 10506, Egypt. Office hours are Saturday to Thursday, 9am to 5pm. Closed Friday.
A renovation is money spent on a pool you plan to keep for years, so the company behind it should still be at the same address later. You can check that before you pay anything.
A free survey first, with the findings on paper
Every renovation starts with a free survey. It covers the shell, the waterproofing, the finish, the pipework and the plant room, and you get a written list of what to fix first.
Each part gets a plain verdict: keep it, renew it now, or leave it for a later season. When the survey shows the pool needs one repair and nothing more, we write that down and quote the repair on its own.
We take on pools other contractors built, as we find them. The survey works from the pool as it stands, with or without the original drawings, and nobody spends it listing what the last company got wrong.
Renovate or rebuild, decided by the shell
The reinforced concrete shell decides it. A sound shell can carry new waterproofing, a new finish, new pipework and a new plant room. A shell that has moved, or a pool you want in a different shape, needs a rebuild, and we say so at the survey.
| What the survey finds | What we recommend |
|---|---|
| One crack, one fitting or one worn pump | A repair, quoted on its own |
| A sound shell, with the finish, waterproofing and plant room all worn | A full renovation programme |
| Movement in the structure itself | A rebuild, with the shell re-engineered |
| A different size or shape wanted | A rebuild, because the structure changes |
A 90-day programme for a standard residential build, written into the quotation. A renovation is scheduled individually, and its programme is set at the design stage.
The five stages of a renovation
A renovation is a project, so it follows our five project stages, in this order.
- Consultation. The free survey, and the written findings.
- Design and engineering. Our engineers detail the shell repair, the waterproofing, the pipework, the equipment and the electrics, and the quote comes off our own rate book.
- Construction. Structural repair, pipework and the new waterproofing.
- Equipment and finishing. The plant room, the lighting and the controls, then the tile or finish and the coping.
- Commissioning and handover. Water in, every system started and set, and the pool handed back with the warranty terms written down.
The order protects your money. Repairs and waterproofing come before the finish, and the pipework is settled before anything covers it, so you pay for each square metre of tile once.
Cracks, leaks and the waterproofing underneath
Crack repair and waterproofing come first in any programme, because every finish sits on top of them. The waterproofing we install is a Sika or BASF Master Builders Solutions system, renewed across the shell rather than patched in one corner.
When the level is dropping before any work is planned, the water loss gets traced first, through our leak detection and waterproofing service. The renovation then closes the cause, and the new tile goes onto a shell that holds water.
New tile, a new waterline and new coping
Resurfacing or retiling covers the floor, the walls, the steps, the waterline band and the coping around the edge. You choose tile, glass mosaic or stone at the design stage, along with the coping.
The finish goes on last, over a shell and waterproofing that have already been put right.
A plant room renewed with brands you can look up
The equipment we fit comes from Hayward, Pentair, AstralPool and Aqua Water Systems, with Schneider Electric on the control panels and automation. Every one of those names is published on our site as an equipment partner, and you can look each one up before you sign.
A renovation is the right moment to add heating, new lighting, automation, or a salt or chlorine system, while the pool is empty and the plant room is open. Each piece is sized to the volume of your pool and specified under pumps, heaters and automation for the plant room.
Shared pools in buildings, clubs and compounds
If you manage a shared pool, you answer for it. The Ministry of Youth and Sports closes pools that fail inspection.
So a shared pool renovation comes with one named contact and a written scope your board can approve line by line. Any work that closes the pool is planned around your busy periods. Faults get traced to their cause once by our own engineers, so the budget stops paying for the same part every few months. Buildings, clubs, hotels and compounds can contract us directly, on commercial terms.
Measured against four separate trades
The usual alternative is to split the job. A waterproofing man, a tiler, an electrician for the lights, and whoever sells pumps that month. Each one quotes for his own slice, and each quote looks smaller than ours.
What you take on with that saving is the main contractor's job. You set the order of the four trades and you own every gap between them, with nobody answerable for the pool as a whole.
Against that you get one survey, one contract, one team and one company standing behind the work.
Who should not book a renovation with us
If the pool holds its water, the finish is sound and one pump is noisy, book a repair and keep the rest of your money. We will tell you so at the survey.
If the lowest figure per square metre decides it for you, we are the wrong company. Engineers on staff, our own site teams and a written scope cost more than a tiler hired for the week.
And if you need the pool open again within days, a renovation is the wrong service for now. The pool stays empty while the work runs, and concrete repair and waterproofing take the time they take.
How the price is decided, after a free site visit
Five things set the figure, and all of them have to be seen at the pool.
- The condition of the shell. How much concrete needs repair.
- The scope. Which of the six parts go into the programme.
- The finish. Tile, glass mosaic or stone, and the coping.
- The plant room. What gets replaced and what gets added.
- Access. How material and equipment reach the pool.
A number given down the phone would move as soon as the old finish comes off, so the figure waits for the survey. The survey costs nothing, the consultation costs nothing, and the quote comes off our own rate book, with no obligation. If you want to settle on a look before the visit, browse pool designs to take ideas from.
Milestone payments, or a deposit and six monthly instalments against post-dated cheques.
Call or WhatsApp +20 102 626 1818 and pick a time for the survey this week.
Seven checks for a pool past fifteen years
These work on any older pool, from the villa gardens of Korba, Merryland and Sheraton in Heliopolis to a compound garden in New Cairo. Ten minutes, no tools.
- The water level. Mark it on the tile in pencil and look again a week later. A steady drop beyond normal evaporation is worth a survey.
- The surface. Run your hand along the wall. Rough or chalky across the whole pool means the finish has worn through.
- Hollow tiles. Tap them with a coin. A dull, hollow sound in several places means the bond behind them has gone.
- Cracks. Hairlines in the grout or the coping, especially any that return after a repair.
- Damp around the pool. A patch on a terrace wall, or on the ceiling of the room below.
- The plant room. The age of the pump and the filter, and whether parts for them are still sold in Egypt.
- The repair bills. Count the separate repairs over the last two years.
If three or more of these apply, book the survey and we will tell you in writing whether a repair or a renovation fits the pool.
Where our renovation teams work in Greater Cairo
Our site teams work out of the Nasr City office six days a week. When you shortlist a swimming pool company Cairo residents trust with an older pool, check that its teams can reach yours on every working day of the programme. These are the places we cover.
| Part of the city | Areas |
|---|---|
| East Cairo | Nasr City, where our office is, Heliopolis, Madinaty, Al Rehab, El Shorouk |
| New Cairo | the Fifth Settlement, from Narges to Banafseg, Katameya, Mostakbal City, the New Administrative Capital |
| South Cairo | Maadi, Mokattam, Uptown Cairo |
| West Cairo | Sheikh Zayed, villas and compounds in 6th of October City |
| Outside Cairo | the North Coast, Ain Sokhna, El Gouna and Hurghada, the Delta, Upper Egypt |
Renovation work outside Greater Cairo is confirmed after a site visit, because a programme only gets promised where we can staff it.
Frequently asked questions about pool renovation
How long does a pool renovation take? It is scheduled individually, because the scope differs from pool to pool. The programme is set at the design stage and goes into the quotation before you sign.
Is it better to renovate or to build a new pool? The shell decides. The survey shows whether it is sound, and we can quote both options from our own rate book so you compare them on paper.
Will you renovate a pool another company built? Yes. We take on pools other contractors built, as we find them, starting with the free survey and the written findings.
What warranty comes with a renovation? On pools we build: 25 years on the structure, 10 on the waterproofing, 5 on the electromechanical works, in writing. On a repair to another company's pool, the term is agreed per job and written on the quote.
How do I pay for a renovation? Milestone payments, or a deposit and six monthly instalments against post-dated cheques. You pick one when you sign.
Can heating, lighting or automation go in during the renovation? Yes. With the pool empty and the plant room open, it is the easiest time to add them.
Do you renovate shared pools in buildings, clubs and compounds? Yes. You get one named contact, a written scope the board can approve, and closures planned around your busy periods.
Which areas do your renovation teams cover? Greater Cairo, from Nasr City and Heliopolis to New Cairo, Sheikh Zayed and 6th of October. The North Coast, Ain Sokhna, the Delta and Upper Egypt are confirmed after a site visit.
Book the survey and get the whole scope in writing
Tell us how old the pool is, how big it is, and what it is doing now. After the free survey you get a written scope, a programme and a quote off our own rate book. If you decide against it, you owe us nothing.
Call or WhatsApp +20 102 626 1818, or email info@arcgroup-eg.com. The office is at 15 El-Lewaa Mahmoud Samy Basha, Al Mintaqah as Sādisah, Nasr City, Cairo Governorate 10506, Egypt. Office hours are Saturday to Thursday, 9am to 5pm. Closed Friday.